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CALL CENTER AUTOMATION

The cloud solution to grow your business

- Be more productive, reliable and organized.

- Improve agent productivity.

- Deliver lasting customer experiences.

- Be more accessible

- Maintain a stronger, more sustainable and healthier business.

- Understand customers needs and set follow ups
Contact Us with our Call Center
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Contact Us with our Call Center

CALL CENTER 
AUTOMATION
 

The cloud solution to grow 
your business 

- Be more productive, reliable and organized.

- Improve agent productivity.

- Deliver lasting customer experiences.

- Be more accessible

- Maintain a stronger, more sustainable and 
healthier business.

- Understand customers needs and set 
follow ups

Automate your Call Center so that you can effectively manage:

Sales

Sales

Client support

Client support

Operations

Operations

Help desk

Help desk

Automate your Call Center 
so that you can effectively 
manage: 

Sales

Sales

Client support

Client support

Operations

Operations

Help desk

Help desk

Sales

- Manage your Leads, Customers and Accounts lists

- Automatically register the Leads that call your business

- Make calls from the CRM with just one click

- Access the call history of each Customer or Lead

- Give Leads ratings and statuses

- Set follow-ups with reminders

- Transfer interested Leads to the sales team with automatic notifications



INCREASE YOUR SALES WITH EFFECTIVE CALL CENTER MANAGEMENT!
CONTACT US
Sales offers

Sales

- Manage your Leads, Customers and Accounts lists

- Automatically register the Leads that call your business

- Make calls from the CRM with just one click

- Access the call history of each Customer or Lead

- Give Leads ratings and statuses

- Set follow-ups with reminders

- Transfer interested Leads to the sales team with automatic notifications


INCREASE YOUR SALES WITH EFFECTIVE CALL CENTER MANAGEMENT!
Sales offers
CONTACT US
Call Offices

Customer Support

- Automate solving any complex customer cases while maintaining overall control.

- Improve the response time

- Easily record customer complaints

- Easily access customer history

- Establish follow-ups to verify compliance with complaint reports

- Automatically assign tickets to the responsible user

- Manage all your customer messages and calls in one place.

- Streamline your resolution rate with pre-made canned responses.



SIMPLIFY CUSTOMER SERVICE OPERATIONS
CONTACT US

Customer Support

- Automate solving any complex customer 
cases while maintaining overall control.

- Improve the response time

- Easily record customer complaints

- Easily access customer history

- Establish follow-ups to verify compliance 
with complaint reports

- Automatically assign tickets to the 
responsible user

- Manage all your customer messages and 
calls in one place.

- Streamline your resolution rate with 
pre-made canned responses.


SIMPLIFY CUSTOMER SERVICE OPERATIONS
CONTACT US

Operations

- Manage commissions for calls made

- Establish performance indicators

- Obtain performance metrics and reporting

- Manage quotas and accounting activity



AN AUTOMATED CALL CENTER HELPS YOU MAINTAIN LONG-LASTING RELATIONSHIPS WITH YOUR 
EMPLOYEES.
CONTACT US
Call Center

Operations

- Manage commissions for calls made

- Establish performance indicators

- Obtain performance metrics and reporting

- Manage quotas and accounting activity


AN AUTOMATED CALL CENTER HELPS YOU 
MAINTAIN LONG-LASTING RELATIONSHIPS 
WITH YOUR EMPLOYEES.
CONTACT US

Social Media Management

Our Call Center automation solution includes tools for social media management.

- Automatically generate leads from calls made from the contact link in your posts

- Answer followers messages from different platforms

- Convert followers that interact with your posts, into Leads in the CRM

- Plan, schedule and publish seamlessly across all platforms. One window to manage them all

- Choose from a wide range of analytics to tailor-make reports for your social channels.

- Add a contact link to your posts so that your followers can click and call the call center directly.



The CRM links leads and contacts with his social media so you can see interactions with your posts, messages exchanged

INTEGRATED WITH WHATSAPP BUSINESS!!
CONTACT US

Social Media 
Management 

Our Call Center automation solution includes 
tools for social media management.

- Automatically generate leads from calls 
made from the contact link in your posts

- Answer followers messages from different 
platforms

- Convert followers that interact with your 
posts, into Leads in the CRM

- Plan, schedule and publish seamlessly 
across all platforms. One window to manage 
them all

- Choose from a wide range of analytics to 
tailor-make reports for your social channels.

- Add a contact link to your posts so that your 
followers can click and call the call center 
directly.


The CRM links leads and contacts with his 
social media so you can see interactions 
with your posts, messages exchanged

INTEGRATED WITH WHATSAPP BUSINESS!!
CONTACT US
Send your messages
  • Our file import solution will ensure that the CRM distributes relevant information between the different Call Center entities and lead assignments between the different CSRs and BDRs.
  • Contact our team to learn more about file import options for Call Center Systems:
CONTACT US
Send your messages
  • Our file import solution will ensure that the CRM distributes relevant information between the different Call Center entities and lead assignments between the different CSRs and BDRs. 
  • Contact our team to learn more about file import options for Call Center Systems: 
CONTACT US